Returns & Exchanges

At Pixie Cup, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, we are here to ensure your shopping experience is effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original box or mailer, ensuring all tags are attached and the product is in its original condition.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.